GET YOUR FIRST 14-DAYS OF PRO FREE
What is the Staggs Product Configurator?

The Staggs product configurator plugin allows you to create product configurators in WordPress and WooCommerce. The plugin supports visualizations in 2D and 3D.

Why use the Staggs product configurator plugin?

You can use the Staggs product configurator plugin to quickly set up product configurators in WordPress. Create your attributes, add a theme and finally link them together using the configurator builder on the product page.

Does this plugin work with Elementor or any page builder?

Yes, our plugin works for page builders and for classic themes. If you have a page builder or block based theme, you should use our shortcodes to display the configurator.

Does the plugin require WooCommerce?

No, this plugin does not require WooCommerce. However, you will need WooCommerce if you want to receive payments. Our plugin uses the WooCommerce cart system for a convenient and familiar checkout process.

Does this plugin work with my theme?

This configurator plugin works with every well-coded WordPress theme. For block themes, use the provided shortcodes to display your product configurators

Why does my configurator not show up?

If you are using Elementor or a block based theme, like the 2024 theme, you need to use shortcode to display the configurator. In classic themes like Astra or Storefront, the configurator will show up by default. Read more

Why does my configurator builder not show up on the admin product page?

Make sure your product type is set to "Simple" and you have checked the box "Enable Staggs Product Configurator" in the Product data section.

Why does my configurator template not change?

In order to change template, you need to link a configurator theme. Please create new theme in Staggs -> Themes and link to your product configurator builder on the product page.

Can I use this plugin as a product designer tool?

The plugin is intented to be used as a product configurator tool. It allows you to add text and images onto your products. But this plugin has no drag and drop features.

My images are not showing up correctly. What should I do?

It is most likely you have not defined a fixed image layer order. Simply go over to your Staggs attributes and locate the field "Image Layer Order". There you can enter a numeric value. Higher numbers will be displayed on top.

My images are not displayed on correct view. How can I change this?

You can control which views your images appear using the "Display Images On Slides:" setting. Images will show up on first slide (1) by default.

How should I create my 3D model for the configurator?

You can find requirements for the 3D model in this post

Does the plugin support WooCommerce variable products?

No, we only support Simple WooCommerce products at the moment

I have set multiple images in my attributes. Why does my product configurator only show one image?

Make sure your WooCommerce product has multiple images set in the gallery.

My woocommerce product page does not show the configurator. What should I do?

If you use a page builder, please add the configurator shortcode to your woocommerce single product page template.

My configuration images do not show up in the cart. What is wrong?

Please make sure to enable the dynamic configuration image generator setting here.

Why does the WooCommerce Cart Block show default product image?

The WooCommerce Cart block does not allow content overrides by third-party plugins, so the images can't be replaced. Please use the WooCommerce Cart shortcode "woocommerce_cart" if you want the configuration images visible.

Is this plugin free to use?

Absolutely! This plugin is free to use.

Do you charge a fee after the 14-day free trail?

No, we won't automatically charge you. You have to manually upgrade after the free trial has expired.

Can I cancel my PRO plan?

Yes, you can cancel your subscription at any time.

Can I still use the PRO features when I cancel my plan?

Yes, you can still use the PRO features but you will no longer receive plugin updates.

What is your refund policy?

If you ask for a refund within 14 days of purchase, you will get a full refund. Simply send your request to contact@staggs.app and we will process your refund. No questions asked. Read more

Can I still use the PRO plugin after a refund?

No, when you get a refund, your license will be deleted.

My option pages are loading slow. What can I do?

If you have loads of options, the pages of Staggs tend to load slower that initial. At this point you might want to consider migrating to ACF PRO fields

My question is not listed

If you still have any questions about the plugin, kindly send an email to contact@staggs.app